Quote Administration Coordinator
Quote & Administration Coordinators at JK Rentals
Help customers get started. Keep details moving. Build the systems that support the team.
This role is for someone organized, reliable, and excited to learn.
Quote & Administration Coordinators help connect incoming quote requests, customer communication, internal handoffs, and the systems our team uses every day. You will be one of the first points of contact for customers while also helping JK Rentals build stronger, more repeatable processes inside IntelliEvent.
No prior tent or event rental experience is required. What matters most is attitude, follow-through, attention to detail, and the ability to learn.
What You’ll Do
- Answer incoming phone calls and respond to quote requests with a friendly, professional tone
- Gather project details including event type, location, dates, structure needs, site access, and timeline
- Enter lead and quote information into IntelliEvent so every request has a clear record
- Follow up with customers to collect missing information such as maps, site photos, layouts, or event details
- Keep quote requests moving through reminders, confirmations, and clear next steps
- Hand off fully documented quote requests to the internal team
- Help build email templates, workflows, reminders, and user processes inside IntelliEvent
- Support kit and inventory data projects, including tent and structure inventory migration from spreadsheets
- Write simple SOPs and process guides so workflows are trainable and repeatable
- Test workflows before they go live for the team
You are one of the people helping make sure nothing falls through the cracks.
What This Role Requires
- Friendly, clear, and professional communication
- Comfort talking with customers by phone and email
- Strong organization and follow-through
- Attention to detail
- Ability to learn software and work inside a CRM-style system
- Willingness to ask questions and take direction
- Comfort entering data accurately and keeping records updated
- A helpful, team-focused attitude
- Reliable transportation to our Kewaskum office
Customer service, reception, office administration, scheduling, sales support, hospitality, retail, or service industry experience is helpful but not required.
What Makes a Great Quote & Administration Coordinator
You keep things moving. You notice the missing details. You help make the process easier for everyone.
Organized and reliable
Keeps track of requests, follow-ups, deadlines, and details without needing to be chased.
Friendly with customers
Creates a professional first impression and helps customers feel heard, guided, and taken care of.
Detail-focused
Notices when information is missing, incomplete, or unclear and takes the next step to fix it.
Curious and willing to learn
Does not need to know everything on day one, but is ready to dig in, ask good questions, and keep improving.
Process-minded
Looks for ways to make repeatable work clearer, smoother, and easier for the team to use.
Team-oriented
Understands that good intake, documentation, and follow-up help sales, project managers, warehouse, crews, and customers.
Growth and Advancement
This role has room to grow based on your strengths and interests. Over time, this position may grow into:
- IntelliEvent Systems Lead
- Sales Support Coordinator
- Project Coordinator
- Administrative Operations Coordinator
- Quoting and PM Support
- Travel and Crew Scheduling Support
We are looking for someone who wants to build with us, not just fit into a finished system.
Compensation
- $18–$22/hr based on experience
- Full-time, 40 hours/week
- In-office at our Kewaskum location
- Interviews will be run on a rolling basis
- Target onboarding is on or around July 6
Ready to Build with JK Rentals
JK Rentals is growing, and this role will help tie together many of the details that keep our customers, quotes, and internal team moving. If you are organized, reliable, comfortable talking with customers, and excited to learn, we would love to hear from you. Send your resume to ashley@jkrentals.com apply at the link below. No cover letter required. Include a short note about what interests you about this role and what you would bring to it.